| Feature |
Description |
Benefit |
| Point-to-Point Connect |
Two-site video conference on the Multipoint Control Unit (MCU). |
Although it is not necessary to use a bridge for a point-to-point call, important calls may warrant operator assistance to connect and monitor (Premier or Standard service) the call. |
| Multipoint Calls |
Video conferences with three or more sites. |
Multipoint video conferencing services allow customers to connect to three or more other video sites/endpoints around the world without purchasing expensive bridging equipment or devoting personnel to video services. |
| Access Dial Out |
Just prior to the conference, a conferencing specialist will dial out from the conferencing bridge to each facility participating in the call. There is a charge associated with Dial Out access. |
Dial Out access alleviates the need for the customer to have to dial into the bridge and is perfect for customers that may not be completely comfortable with their video equipment. |
| Access Meet Me |
Participants dial into the Verizon Business Conferencing Bridge using a Verizon Business-provided number. Participants are responsible for their own network transport charges. |
Meet Me access provides flexibility to those customers that do not have access to a video room prior to the start time of a meeting or to experienced users that are comfortable dialing their own video call. |
| Premier Service Level |
A conferencing specialist will greet each caller, assist participants in connecting, perform a roll call of all participants (if requested), and notify the conference leader when all participants are present. The conferencing specialist will monitor the entire video call from start to finish. If a customer requires assistance during the call, they can simply ask the operator through the video equipment. There is an additional charge for Premier calls. |
Premier service is ideal for high visibility calls. It is highly recommended for calls with five or more sites. Operator assistance allows the participants to focus on the meeting while the operator monitors the quality of the connection. Immediate assistance for any questions protects the valuable time of the participants. |
| Standard Service Level |
A conferencing specialist will greet each caller, assist participants in connecting, perform a roll call of all participants (if requested), perform a roll call of all participants, and notify the conference leader when all participants are present. At the completion of the roll call, the conferencing specialist will disconnect from the call. If assistance is required during the conference, a participant can select *0 on their video keypad to signal for a Conference Coordinator. |
Standard service is ideal for customers that want assistance with call initiation and quality assurance, and is ideal for knowledgeable video conferencing participants who like the economy of a standard call. |
| Instant Video Conferencing |
Instant Video Conferencing is an "On Demand" service that allows a video conference to start within seconds without a reservation. With a subscription customers can:
- Receive a personal Meeting Number and Passcode, available to participants at any time.
- Establish multiple subscriptions to manage multiple meeting types.
- Launch an e-mail invitation prior to the meeting.
- Start Instant Video Conference immediately, without a reservation.
|
Use Instant Video Conferencing to conduct spontaneous, multi-point video conferencing meetings. Invite colleagues, customers and vendors to participate on a video conference call at a moments notice - using IP or ISDN technology or even a regular telephone line (for Audio Only participants). No reservations are necessary. |
| View Options Voice Activation and Continuous Presence |
Voice activation and Enhanced Continuous Presence information is available at the e-Scheduling website. |
A customer can select the view based upon the individual meeting needs. Customers have the choice to view a presenter or see everyone's reactions. |
| IP and ISDN Transport |
Service supports video endpoints connected over either ISDN (H.320) or IP transport. |
Provides flexible transport options supporting video equipment capabilities, providing support for either traditional ISDN, H.323/SIP IP, or mixed transport protocol-based video conferences. IP access is available either through the public Internet or through the Verizon Private IP MPLS-based network. |
| Roll Call |
Roll call is an optional service requested at the time of reservation. After all parties are successfully entered into the bridge, the conferencing specialist will perform a brief roll call. The leader can request that other information be announced as well. The conferencing specialist will then turn the call over to the conference leader, who will begin the video call. |
Roll call provides a professional introduction of each site. In addition to familiarizing the participants with the other sites, a roll call tests the audio and video quality of each site prior to the start of the meeting, eliminating later disruptions. |
| Video Meeting Manager |
A Meeting Manager is a senior level conference coordinator who will serve as a single point-of-contact to help plan, execute, and then evaluate the meeting. The Meeting Manager will assemble a team of skilled professionals who will work together to ensure that important calls run smoothly and according to plan. In addition, the Video Meeting Manager will work through a detailed checklist to ensure all meeting objectives are achieved. |
The Meeting Manager allows the presenter to focus on the message and the style with which it is delivered, instead of administrative details. For recurring meetings, a Meeting Manager can note the customer's preferences and save time in planning future meetings.
A Meeting Manager will be recommended for calls with more than five sites participating and may be requested for other high visibility calls. |
| Public Rooms |
Verizon Business provides customers with referrals to over 500 public rooms worldwide. If customers are traveling and need to be on a video call, this feature helps customers locate a convenient rental room and reserve a video call. Dial the Verizon Business standard Conference reservation number to schedule calls in public rooms provided by Affinity VideoNet. |
Through Verizon Video Conferencing, customers can arrange calls when and where they need them. This means that your customer's business will not be delayed due to individual travel schedules. |
| Conference Room Scheduling |
Verizon Business offers a corporate scheduler for all activities that take place in the customer's conference rooms. Both video calls and rooms can be reserved through the Conferencing Reservation system. A list of all registered room activities will be provided the night before. Most companies post this information outside each room. This service requires that customers use our conferencing as the only corporate scheduler for all meetings conducted in the registered rooms. |
Conference Room Scheduling eliminates the two-step process for reserving both a video call and the room. It saves time and ensures that all arrangements have been made. This is especially useful for organizations that do not have a formal conference room scheduling process or tool to ensure conference rooms are available when needed. |
| e-Scheduling |
A customer may schedule a video conference, book a conference room, as well as schedule an audio or Net conference using an Internet connection to the e-Scheduling website. |
Easy access to reservations saves time and provides immediate confirmation. Changes and cancellations may also be made over the Internet. |
| Transcoding |
Transcoding allows participants with dissimilar video equipment speeds to participate in the same video conference. |
Transcoding enables both cost savings for specific sites and flexible connectivity for systems with differing bandwidth. Because customers don't need to worry about video bandwidth, customers can plan calls confidently. |
| Customer MCU Cascading |
Customer MCU Cascading connects a Verizon Business video MCU to a "customer's" MCU in order to expand the customer's MCU port capabilities. Note: Customer must also have compatible cascadable bridge ports available for this feature to be supported. |
Cascading allows a customer to expand their existing bridge capacity for large calls. Even customers with an on-site video MCU need overflow and cascading service to eliminate the cost of purchasing additional port capacity. |
| Meeting Assurance |
All video conferences come with Verizon Business Meeting Assurance, which provides a corresponding audioconference at no additional charge. In the unlikely event of a technical issue, this complimentary service enables the customer's meeting to continue as planned and on time. |
This service provides confidence that a meeting will occur as scheduled. |
| Gateway |
Gateway feature provides for the interconnection of video endpoints using different transport protocols (ISDN or H.323 IP) on the Verizon Business video conferencing Bridge/MCU. |
Customers have the flexibility to conduct multi-point video conferences using mixed protocols. |
| Operator Assistance |
Call leaders and participants can select "*0" on their video keypad to signal for a Conference Coordinator on a Premier, Standard, or Instant Video Call (not necessary on a Premier call). |
Customers can reach a friendly Conference Coordinator for help using a simple DTMF command directly from their video unit. |
| Data Sharing |
This feature enables both video and graphical data to be transmitted over a single network connection using the H.239 industry standard protocol. |
Allows for more robust meeting content using a single network connection and single monitor for display and viewing purposes. |
| Encryption |
Encryption allows participants accessing the Verizon Business Conferencing bridge to utilize an ISDN or Internet Protocol or ISDN transport connection which uses the AES (Advanced Encryption Standard) method to assist with call privacy. |
Provides a secure IP or ISDN-based transmission path for video conferencing sites participating in a video conference over a Public Internet or ISDN connection. |
| Remote Call Launch |
A Verizon Business Conference Coordinator can dial directly to a customer video unit to initiate a video connection from that unit either directly into another customer video unit or into a Verizon Business video conference. |
Remote Call Launch alleviates the need for the customer to have to dial to another video unit or into the bridge and is perfect for customers that may not be completely comfortable with their video equipment. |
