The Product Help Desk (PhD)
The Product Help Desk (The PhD) is here to assist you with Verizon Conferencing Web sites, products and e-tools, giving you the knowledge, understanding and comfort level to use our services. The PhD group will be available to answer your questions about Conferencing products, assist with on-line registration, and handle basic trouble shooting. The PhD reps are also available to schedule one-on-one time with you to review specific products or features (i.e.; Web RSVP, IM Web Moderator).
How to contact the PhD:
Call us at 800-857-8777 and select the appropriate product from the phone prompts.
What we support:
Conferencing Websites / Applications
- E-Meetings
- Login and Passcode
- Manage My Meetings
- E-Scheduling
Products
- Audio Streaming
- Audio Web Replay
- Net Conferencing
- Web RSVP
Leader Tools
- Reports and Plug-ins
- Instant Meeting Web Moderator
- Meeting View
- OLIP
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