Verizon Privacy Notice

If you access our applications, services, or portals from the EU, Iceland, Liechtenstein, or Norway, this Privacy Notice explains how Verizon Communications Inc. collects, uses, and discloses your personal data when you register with us or use our applications, services, or portals. Collection, use, and disclosure of personal data is sometimes referred to as processing. This notice also explains your rights related to this data.

  1. Personal data we use: Any data that could reasonably be used to identify you is personal data. We collect your personal data when you provide it to us and when you use the application, service, or portal. Your personal data includes your name, work address, wireline and/or mobile telephone number, email address, IP address, device identifying information, and employer's name accessed through the application, service, or portal.

  2. The data controller: Verizon Communications Inc. located at 1095 Avenue of the Americas, New York, New York 10036, USA.

  3. Contact email: emeadataprotection@intl.verizon.com.

  4. Verizon's reasons for processing your personal data: We process your personal data as set forth in the Verizon Privacy Policy and to: (1) address the enquiry that you have submitted to us for resolution; (2) operate and provide customer support and to improve the application, service, or portal; (3) communicate with you with respect to your enquiry and/or the operation of the application, service, or portal; or (4) when necessary, exercise our legal rights. We must have a legal basis to process your personal data. In this case, we are processing your data to meet our legitimate business interests. We have put in place safeguards to ensure that your privacy is protected and that our legitimate interests do not override your interests or fundamental rights and freedoms.

  5. International transfer of your personal data: Your personal data will, in many instances, be processed outside of the EEA by Verizon or the approved third party suppliers, operating in: (1) IT Hardware and Software Services; (2) Cloud Services; (3) Advertising & Marketing; (4) Business Services & Human Capital Management; and (5) Administration & Field Services. Verizon has safeguards in place in accordance with applicable law to ensure that your personal data will, at all times and in all locations, be adequately protected to the standards required by applicable EEA Data Protection laws. International data transfers among the Verizon family of companies are consistent with the Verizon Binding Corporate Rules.

  6. When we share your personal data: We may share your personal data among the Verizon family of companies, with our approved third party suppliers (as described above), and as set forth in the Verizon Privacy Policy.

  7. Personal data retention period: We will keep your personal data for six (6) months or for as long as it takes for us to address your enquiry. If there is any personal data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of that data. Please contact emeadataprotection@intl.verizon.com if you would like additional information about data retention.

  8. Right to object. In certain circumstances, you may object to Verizon's use of your personal data. Please contact emeadataprotection@intl.verizon.com about your right to object.

  9. Additional rights. You may access your personal data or request that Verizon erase or restrict the processing of your personal data by contacting us at emeadataprotection@intl.verizon.com. You also have the right to complain to your data protection regulator. For more information about your rights, please review the Verizon Privacy Policy.