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WebEx - Support Center 5.0

Tutorials

Getting to Your Site

What's New

Utilize New Interface Features Utilize New In-Session Enhancements

Getting Started

Navigate My Support Center Site Understand Support Center Roles

Session Options

Start a Support Session Connect to Customers Record a Support Session Start a Chat Session Show Video During a Session

Tools For Troubleshooting

Manage Shared Applications Manage a Shared Desktop Log in with Different ID Print and Save System Information Transfer Files Request Additional Assistance End a Support Session

Reporting and Site Administration

Generate Activity Logs

Fact Sheets

Verizon Customized Net Conference Powered by WebEx Support Center (PDF Format)

Please note: Macromedia Flash is required for viewing the Tutorials and Adobe Acrobat is required for viewing the Reference Guides.
PROD CONF003 (e-meetings.verizonbusiness.com)

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